Cookie Policy

Contact details

The site is provided by:
(CVR-no. 31271444) (“RETO MOTO”)
Vestergade 18 E, 5.
1456 København K


What are Cookies?

Cookies are text files containing an identifier (a string of letters and numbers) that are stored on your computer, mobile phone or other device, e.g. for the purpose of recognizing it, remembering settings, making statistics and targeting advertisements. Cookies are designed not to be able to be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Cookies may be either “persistent” cookies or “session” cookies:

  • a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date;
  • a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Please read our Privacy Policy below for more information on how we handle personal information about you.


Why use Cookies?

Cookies are used on our site for the following purposes by collecting information on the number of users of the site and the traffic on the site:

  1. To make the website function
  2. To facilitate and optimize use of the website
  3. To personalize your online experience
  4. For marketing purposes, including targeted marketing
  5. For traffic measurement

This enables us to adapt content and advertisements accordingly and generate statistics of site visits, as well as optimizing the design of our website.

You can always opt out of cookies, see below.


How to delete and avoid Cookies

As a user, you can decide whether to accept or delete all cookies, or to control cookies individually for each website. You can also block the use of cookies completely. You can make individual settings in your browser settings. Please note that, if you delete cookies, your access to the site may be somewhat limited, or the functionalities of the site may be less usable.


How to block and delete Cookies:

Guidance on how to delete cookies on Microsoft Internet Explorer

Guidance on how to delete cookies on Mozilla Firefox

Guidance on how to delete cookies on Google Chrome

Guidance on how to delete cookies on Opera

Guidance on how to delete cookies on Safari

Guidance on how to delete flash cookies (all browsers)




RETO MOTO uses first party cookies, including session cookies and persistent cookies, in order to track sessions and remember your login. These first party cookies are essential for our technical ability to deliver the service to you.

RETO MOTO also uses the following third party cookies:

  • We use third party cookies for search marketing purpose, including Google Analytics,
  • We use third party cookies for monitoring your behavior, including Google,
  • Embedded media uses third party cookies, including Youtube,

Third party cookies may imply the transfer of personally identifiable data to Google Inc. in the USA.

Your consent applies to the following domains: (and any redirecting domains owned by RETO MOTO).



We collect and process personal data relating to the users of our websites in accordance with the following.

By using the website you consent to the Privacy Policy described here.

Collection of data on website visits

We have current access to statistical data about visitors at our websites including the visitors’ IP addresses.

When visiting our websites, the following data are collected about you:

  • Which sites you have visited and when – your “electronic trail”
  • Your browser
  • Your IP address
  • If you use a specific device, your device-ID may also be processed

We may use these data to analyze and identify which path you take to find information on our websites. The data are only used in connection with operation and generation of statistics to improve the structure of our websites.

Privacy Policy for Heroes & Generals® and other products

Privacy Policies apply to our processing of personal data of users of Heroes & Generals® and other games and services on other websites and platforms. Please refer to the game-specific pages and subpages for further information.

Intellectual property rights

All content on our websites is protected by intellectual property rights owned or controlled by RETO MOTO. You may use our websites in accordance with their intended purpose, but no other intellectual property right is assigned or licensed to you.

RETO MOTO and HEROES & GENERALS are registered trademarks (see DKTM no. VR 2008 00731, RETOMOTO, EUTM no. 009693061, HEROES AND GENERALS, International Registration no. 1108441, HEROES AND GENERALS with the designated countries RU, KR, US and JP, and USTM no. 79109798, HEROES AND GENERALS). We reserve all rights in these trademarks and our other company names and trademarks, registered or unregistered, anywhere in the world.


Vestergade 18E,
5th floor
1456 Copenhagen K

+45 3393 1070

CVR: 31271444